Registrar, Office of theConference PublicationsSkene, J.A. Teaching an Old Dog New Tricks: Accessing Employment Opportunities for mature Workers in the Call Centre Industry, AIRAANZ: Reflections and New Directions, Clayton, Victoria, Assoication of Industrial Relations Academies of Australia and New Zealand, N: p http://www.mngt.waikato.ac.nz/departments/Strategy%20and%20Human%20Resource%20Management/airaanz/proceedings/Melbourne20 (2003) |