Management, Graduate School of

Books and Chapters

Deery, S., Plowman, D., Walsh, J. and Brown, M. Industrial Relations: A Contemporary Analysis, Sydney, NSW, McGraw Hill (2001)

Mazzarol, T.W., Choo, S. and Nair, V.S. Australia and the Indian Postgraduate Science & Technology Market: Examining why Indian Students Choose to Study in Countries Other than Australia, Canberra, Australian Education International Department of Education, Training and Youth Affairs (DETYA) (2001)

Mazzarol, T.W., Soutar, G.N., Smart, D. and Choo, S. Perceptions, Information and Choice: Understanding How Chinese Students Select a Country for Overseas Study, Canberra, Australian Education International Department of Education, Training and Youth Affairs (DETYA) (2001)

Mazzarol, T.W. and Soutar, G.N. The Global Market for Higher Education: Sustainable Competitive Strategies for the New Millennium, Cheltenham, UK, Edward Elgar Publishing Ltd (2001)

Siddique, M.A.B. and Appleyard, R. International Migration into the 21st Century: Selected Issues, International Migration into the 21st Century: Essays in Honour of Reginald Appleyard, ed Siddique, M.A.B., Cheltenham, UK, Edward Elgar Publishing Ltd, pp 1-14 (2001)

Soutar, G.N. Service Quality, Customer Satisfaction, and Value: An Examination of Their Relationships, Service Quality Management in Hospitality, Tourism, and Leisure, ed Kandampully, J., Mok, C., Sparks, B., Binghamton, New York, The Haworth Hospitality Press, pp 97-110 (2001)

Journal Articles

Appleyard, R. International Migration Policies: 1950-2000, International Migration, 39:6, pp 7-20 (2001)

Bellman, S.A., Johnson, E.J. and Lohse, G.L. To Opt-In or Opt-Out? It Depends on the Question, Communications of the ACM, 44:2 (February), pp 25-27 (2001)

Choo, S. and Mazzarol, T.W. An Impact on Performance of Foreign Market Entry Choices by Small and Medium Sized Enterprises, Journal of Enterprising Culture, 9:3, pp 291-312 (2001)

Choo, S. and Mazzarol, T.W. A Proposed Model for Measuring the Performance of International Small and Medium Sized Franchises in Asia, Journal of International Marketing and Exporting, 6:2, pp 135-149 (2001)

Ewing, M.T., Pinto, T.M. and Soutar, G.N. Agency-Client Chemistry: Demographic and Psychographic Influences, International Journal of Advertising, 20:2, pp 169-187 (2001)

Fells, R.E. Wages Policy and Enterprise Bargaining in the Western Australian Public Sector, Labour and Industry, 12:1, pp 43-64 (2001)

Grainger, R., Soutar, G.N. and Chatterjee, S.R. Australian and Japanese Managerial Perceptions of Organizational Effectiveness, Asia Pacific Journal of Economics and Business, 4:2, pp 35-51 (2001)

Huang, X., Soutar, G.N. and Brown, A. Resource Adequacy in New Product Development: A Discriminant Analysis, European Journal of Innovation Management, 4:1, pp 53-59 (2001)

Klobas, J.E. and Clyde, L.A. Social influence and Internet use, Library Management, 22:1/2, pp 61-67 (2001)

Mazzarol, T.W., Volery, T., Doss, D. and Thein, V. Forces Motivating Small Business Start Up Among Nascent Entrepreneurs, Small Enterprise Research: The Journal of SEAANZ, 9:1, pp 3-18 (2001)

Mazzarol, T.W. Do Formal Business Plans Really Matter? - A Survey of Small Business Owners in Australia, Small Enterprise Research: The Journal of SEAANZ, 9:1, pp 32-45 (2001)

Mitchell, J. and Izan, H.Y. Behavioural and Psychological Factors in Financial Markets: A Review, Accounting Research Journal, 14:2, pp 150-172 (2001)

Savery, L.K. and Mazzarol, T.W. The Characteristics of Small Business Human Resources - A Comparison of Small and Large Firms, Small Enterprise Research: The Journal of SEAANZ, 9:2, pp 32-41 (2001)

Simpson, S. and Cacioppe, R. Unwritten Ground Rules: Transforming Organization Culture to Achieve Key Business Objectives and Outstanding Customer Service, Leadership & Organisation Development Journal, 22:8, pp 394-401 (2001)

Soutar, G.N. and Sweeney, J.C. Consumer Perceived Value: The Development of a Multiple Item Scale, Journal of Retailing, 77:2, pp 203-220 (2001)

Stockport, G.J., Kunnath, G. and Sedick, R. Boo.com - The Path to Failure, Journal of Interactive Marketing, 15:4, Autumn 2001, pp 56-70 (2001)

Thomas, R.W., Soutar, G.N. and Ryan, M.M. The Selling Orientation-Customer Orientation (S.O.C.O.) Scale: A Proposed Short Form, The Journal of Personal Selling & Sales Management, 21:1, pp 63-69 (2001)

Venkatesan, V.S. and Soutar, G.N. Market Research in Australian SMEs: An empirical study, Small Enterprise Research: The Journal of SEAANZ, 9:2, pp 17-31 (2001)

Conference Publications

Burr, R. and Bellman, S.A. Hate, Rage and Mischief? Or a Strategic Partner for Competitive Advantage? MBA Student's Perceptions of Human Resource Management and their Implications for Management Education, ANZAM (Australia New Zealand Academy of Management) Conference, Auckland, ANZAM (2001)

Burr, R. and Cordery, J.L. A Test of Self-Management Efficacy as a Member of Employee Reactions to Job Design, The 4th Australian Industrial & Organisational Psychology Conference, Sydney, The Australian Psychological Society Ltd., pp 92-107 (2001)

Burr, R. and Girardi, A. The Interaction Between Competence and Commitment as a Predictor of Human Capital, The Academy of Management Meeting, The Academy of Management, pp 1-27 (2001)

Chong, V.K., Monroe, G.S. and Soutar, G.N. The Impact of Occupational Stress on Job-Related Attitudes and the Performance of Public Accountants, Asian Pacific Conference on International Accounting Issues, Rio de Janeiro, Brazil, pp 228-231 (2001)

Fells, R.E. Learning More Deeply about the Experience of Negotiation, The 15th Annual Conference of the Association of Industrial Relations Academics of Australia and New Zealand, Wollongong, NSW, AIRAANZ, 1: pp 95-102 (2001)

Fells, R.E. An Attempt at Experiencing Negotiation Through an Online Exercise, IERA Teaching and Learning Symposium, Sydney, NSW, International Employment Relations Association, pp 39-45 (2001)

Hedges, P.M. and Soutar, G.N. The Self-Esteem and Self-Efficacy of International and Local Students in an Australian University, ANZAM (Australia New Zealand Academy of Management) Conference 2001, Auckland, ANZAM (2001)

Hoe, S.L. and McShane, S.L. Leadership Antecedents of Informal Knowledge Acquisition and Dissemination, Leadership in the 21st Century: An Alternative Approach, Newcastle, NSW, University of Newcastle (2001)

Jordan, C. and Sevastos, P. A Construct Validation and Cross-Validation Study of Organisational Citizenship Behaviour, The 4th Australian Industrial & Organisational Psychology Conference, Sydney, The Australian Psychological Society Ltd., pp 80-90 (2001)

Mazzarol, T.W. and Soutar, G.N. Push-Pull Factors Influencing International Student Destination Choice, Globalization & Tertiary Education: Impacts, Responses & Implications for the 21st Century, Rockhampton, Qld, Australasian Association for Institutional Research Inc. (AAIR) (2001)

Mazzarol, T.W., Soutar, G.N. and Seng, M.S.Y. The Third Wave: Future Trends in International Education, ANZAM (Australia New Zealand Academy of Management) Conference 2001, Auckland, ANZAM (2001)

Mazzarol, T.W. Innovativeness in Small Firms: An Exploratory Study of the Perspectives of Growth Oriented Owner-Managers, ANZAM (Australia New Zealand Academy of Management) Conference 2001, Auckland, ANZAM (2001)

Plowman, D.H. Evaluating the AWA Experience: Reflections on a Study of Annual Leave Loadings, The AWA Experience: Evaluating the Evidence, Sydney, Office of the Employment Advocate (OEA) (2001)

Smith, R.C. Technophilia - The Cult of the Computer Versus People Power, Consultancy 21 - 6th Asia Pacific Region Conference of Management Consulting, Melbourne, Institute of Management Consultants (Australia) (2001)

Soutar, G.N. and Monroe, G. Rasch Modelling: An Alternative to Summated Scales, ANZAM (Australia New Zealand Academy of Management) Conference 2001, Auckland, ANZAM (2001)

Still, L.V. and Soutar, G.N. Generational and Gender Differences in the Start-Up Goals and Later Satisfaction of Small Business Proprietors, ANZAM (Australia New Zealand Academy of Management) Conference 2001, Auckland, ANZAM (2001)

Stockport, G.J. and Trench, A. Success Strategies for Mineral Exploration Companies in Australia - Does a Boot Leather Versus High Technology Approach Matter?, Australian Institute of Geoscientists Symposium, Sydney, Australian Institute of Geoscientists, Bulletin No. 35: pp 57-71 (2001)

Stockport, G.J. and Chaddad, F. Resource-Based Research: From 1984 to 2000 and Beyond, Old Truths New Insights: Reinventing Strategic Management, San Francisco, United States, Strategic Management Society, www.smsweb.org: (2001)

Venkatesan, V.N. and Soutar, G.N. Measuring SME Performance: An Australian Perspective, ANZAM (Australia New Zealand Academy of Management) Conference 2001, Auckland, ANZAM (2001)

Others

Appleyard, R.T. Post-war English Immigration, The Australian People: An Encyclopedia of the Nation, its People and their Origins, pp 314-316, Cambridge (2001)

Appleyard, R.T. Post-war British Immigration, The Australian People: An Encyclopedia of the Nation, its People and their Origins, pp 62-65, Cambridge (2001)

Forster, N. Clothes Maketh the Man?, Corporate Relocation News, 6:June, pp 24 & 25, La Jolla, California, United States (2001)

Forster, N. The Right Stuff?, Corporate Relocation News, 6:June, pp 25 & 28, La Jolla, California, United States (2001)

Forster, N. Growing Big Ears, Corporate Relocation News, 6:June, p 28, La Jolla, California, United States (2001)

Forster, N. and Still, L.V. The Effects of Occupational Stress on Managers and Professionals in Western Australia, pp 1-61, Perth (2001)

Forster, N. Doing Business in 2010, Corporate Relocation News, 6:October, pp 18 & 48, La Jolla, California, United States (2001)

Forster, N. and Still, L.V. Health and Wellness Programs in Western Australia, Perth (2001)

Mazzarol, T.W. Developing the E-Team: A Key to Small Business Growth, Belmont Business Talk, Spring Volume 2:Issue 1, page 2, Perth (2001)

Mazzarol, T.W. Belmont, A City for Business, Belmont Business Talk, Autumn:Issue 3, page 3, Perth (2001)

Mazzarol, T.W. What Makes a Good Business Location?, Belmont Business Talk, Winter:Issue 4, page 2, Perth (2001)

Mazzarol, T.W. Belmont Mixed Use Survey, Belmont Business Talk, Summer Volume 2:Issue 2, page 2, Perth (2001)

Mazzarol, T.W. Innovative Organisation, WA Business News, 5 April 2001:, Perth (2001)

Mazzarol, T.W. The Predictors of Innovation, WA Business News, 21 June 2001:, Perth (2001)

Mazzarol, T.W. Creating Loyal Customers, Belmont Business Talk, Summer:Issue 2, page 3, Perth (2001)

Mazzarol, T.W. A City for Business Opportunities, City of Belmont: Business Opportunity Profile, Perth (2001)

Plowman, D., Watson, R. and Kelly, R. Flexibility in Annual Leave Loading, pp pp 1-55, Perth (2001)

Smith, R.C. Management Allsorts: A Collection of Articles, Working Papers, Summaries and Extracts, Perth (2001)

Smith, R.C. Koestler the Catalyst - Connections to Management and Life from a 20th Century Polymath, Perth (2001)

Smith, R.C. Cutting into Management with Ockham's Razor, The Graduate Management Association(GMA)Journal, Perth (2001)

Still, L.V. and Forster, N. All Work and No Play?, The Graduate Management Association(GMA)Journal, Perth (2001)

Still, L.V., Bellman, S.A. and Kok, J. How Do You Fare? Career Outcomes of MBA Graduates 1977-2001, Perth (2001)

Still, L.V., Eveline, J. and Todd, P. Call Centre Employment in Western Australia: A Profile, Perth (2001)

Still, L.V. and Kok, J. 25th Silver Anniversary, Perth (2001)

Still, L.V. Career Planning Career Management and Career Transitions of Managerial and Professional Women: A Changing Scenario, Perth (2001)

Stockport, G.J., Cowie, A. and Dockrat, I. The Turnaround of South African Airways: 1998-2000, pp pp 1-51, 300-169-1, England (2001)

Stockport, G.J., Killick, M. and Rawoot, I. Cisco Systems Inc - Growth Through Acquisitions, pp pp 1-44, 301-018-1, England (2001)

Stockport, G.J. and Chaddad, F. Focus, not Magic: Fast Growth at Juniper Networks, pp pp 1-22, 301-210-1, England (2001)

Stockport, G.J., Pudney, D. and van der Merwe, M. eBay.com - Profitably Managing Growth from Start-up to 2000, pp pp 1-36, 301-017-1, England (2001)

Stockport, G.J. and Chaddad, F. Semco 'A': A Most Unusual Workplace, pp pp 1-16, 300-153-1, England (2001)

Stockport, G.J., Hill, T. and Linder, M. Hansie Cronje - Caught Out, pp pp 1-31, 300-167-1, England (2001)

Stockport, G.J. and Chaddad, F. Semco 'B': Riding the Brazilian Roller Coaster Economy, pp pp 1-17, 300-154-1, England (2001)